Good Service - No, an understatement - EXCELLENT SERVICE

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Lousha
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Good Service - No, an understatement - EXCELLENT SERVICE

Unread post by Lousha » Wed Jul 28, 2021 12:15 pm

Moderators, please move this if need be, however if feel that in the world of dwindling service and negativity in the industry, it relates to and positively contributes to the safety and confidence in your equipment during flight. After recent interactions with a local Avionics shop, I felt it was not only appropriate but important to pass this information on. I expect service excellence and have found it!

Hi Mike. I would just like to give some feedback on our experience working with your organization and specifically George. It is seldom in the last 20 years of being involved in aircraft that I have come across someone who
1) Listens to the client and actually hears what they are saying,
2) Diligently researches and troubleshoots a snag
3) Competently rectifies a snag,
4) Communicates progress and outcomes throughout the entire process
5) Works with passion and diligence
6) Does a really professional job with whatever he sets out to do and last but not least
7) Is an absolute pleasure to work with.
In George you have a real asset an an ambassador to your company.
I will personally be singing your praises throughout the aviation community on whatever social media platform I can. Well done to you guys! Such professionalism is seldom found in any industry today!
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Re: Good Service - No, an understatement - EXCELLENT SERVICE

Unread post by markus_m2 » Wed Jul 28, 2021 1:11 pm

And what's name of said shop?
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jimdavis
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Re: Good Service - No, an understatement - EXCELLENT SERVICE

Unread post by jimdavis » Wed Jul 28, 2021 10:22 pm

Lousha, your praise helps no one unless you tell us who you are talking about. :D

jim
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Re: Good Service - No, an understatement - EXCELLENT SERVICE

Unread post by BenSmit » Thu Jul 29, 2021 12:44 am

So I am going to weigh in on this and use the powers of deduction.

Lousha is based in the south of JHB, so I am going with Flyonics, Rand Airport. Proprietor Mike and Technician, George Stoebel.

Elementary my dear Watson....
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Re: Good Service - No, an understatement - EXCELLENT SERVICE

Unread post by jimdavis » Thu Jul 29, 2021 9:21 am

BenSmit wrote:
Thu Jul 29, 2021 12:44 am
So I am going to weigh in on this and use the powers of deduction.

Lousha is based in the south of JHB, so I am going with Flyonics, Rand Airport. Proprietor Mike and Technician, George Stoebel.

Elementary my dear Watson....
Well done Holmes - the world is a brighter place for your input, =D>

Have a great day, Ben.

jim
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Re: Good Service - No, an understatement - EXCELLENT SERVICE

Unread post by Lousha » Fri Jul 30, 2021 10:48 am

Morning

Was not sure if it allowed to publish the name on Avcom, however seems it is ok!

Flyonics Rand Airport
Michael is the owner
George is fantastic!

Installed some new avionics
Sorted out AP problems which others would have had us install new DI's A/H's etc etc etc
And rectified small little issues which we have paid others to do many times over

Guys please support them - they are excellent in every sense of the word!

Cheers

Louis
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