EMPIC - medical blocked - who can I contact?

Medicine and other human performance related issues.

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Sardine
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EMPIC - medical blocked - who can I contact?

Unread post by Sardine » Tue Feb 23, 2021 12:03 pm

Hi Folks,

I need to renew my medical, and before I could make an appointment the DAME checked my status on the CAA's EMPIC system.
It shows that I am blocked.

The DAME who did my previous medical is on leave for another two weeks, and no one at the CAA is answering the phone or responding to emails.

What is the process to get unblocked?
Is there someone who has a direct line/email I can contact?

Many thanks,
Heather

EDIT: title changed.

Still no response from the CAA :(
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PJL
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Re: EMPIC - medical blocked - who can I contact?

Unread post by PJL » Tue Sep 21, 2021 11:13 am

Hi Heather, attached is a list of medical protocols and should you have a problem with one of these then they will block you.

PJL
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Re: EMPIC - medical blocked - who can I contact?

Unread post by Sardine » Mon Oct 04, 2021 5:54 pm

Hi PJL,

Thank you for the list.
It came down to a computer system glitch.
All was eventually resolved.

Regards
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Re: EMPIC - medical blocked - who can I contact?

Unread post by Orthin Opter » Thu Oct 07, 2021 4:46 pm

Sardine wrote:
Tue Feb 23, 2021 12:03 pm
Hi Folks,

I need to renew my medical, and before I could make an appointment the DAME checked my status on the CAA's EMPIC system.
It shows that I am blocked.

The DAME who did my previous medical is on leave for another two weeks, and no one at the CAA is answering the phone or responding to emails.

What is the process to get unblocked?
Is there someone who has a direct line/email I can contact?

Many thanks,
Heather

EDIT: title changed.

Still no response from the CAA :(
I see the latest AeroClub newsletter has a link to a customer survey for the CAA it is also posted here under general aviation chatter. Now is your chance to give some feedback, regarding phones, emails, ease of communication, quality of service.
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