File2Fly

Questions for Air Traffic Navigation Services.

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Thndr_strck
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Re: File2Fly

Unread post by Thndr_strck » Mon Aug 16, 2021 9:26 am

For those experiencing issues with F2F, please send me a message with exact details of the problems and concerns and I'll try to forward them to the relevant parties.
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Re: File2Fly

Unread post by Biffo » Mon Aug 16, 2021 3:02 pm

I receive an email stating its filed and I usually check on a slot about an hour before departure.
Up to now I have had no issues but it’s possible there is an acceptance confirmation I just haven’t found yet.
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Re: File2Fly

Unread post by Jolley Roger » Wed Feb 09, 2022 11:39 am

BallsOfFire wrote:
Wed Jan 13, 2021 8:10 pm
Does anyone know if there is an problem with File2Fly?

I can access it, and not sure if it is only on my side...
This problem has reared its head again, seems the security certificate has expired again and their is not much willingness from ATNS to get it fixed. According to the staff at briefing I should restore my web browser to a previous version to make it work #-o
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Re: File2Fly

Unread post by BallsOfFire » Wed Feb 09, 2022 7:22 pm

Had the same this week, and still can’t login…
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Re: File2Fly

Unread post by Iceberg » Thu Feb 10, 2022 10:02 am

Can't use it on my Windows 11 laptop, but it still works on my iPad with Safari. iPad on IOS15.3 latest version.
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Re: File2Fly

Unread post by Jolley Roger » Thu Feb 10, 2022 11:58 am

Received from ATNS, seems that something is at least happening


Good day,

Please note that File2Fly is not accessible on the new Versions of browsers (Chrome, Firefox, SAFARI), the TLS (Transport Layer Security) on the new versions of browsers flags the connection as using an unsupported protocol.

For users to be able to access File2fly it is recommended to use the previous version. This will still flag the connection as not being fully secure, but users will be able to access the site. File2Fly is making use of the older TLS version which is deprecated on these browsers and is disabled on the new versions of browsers.

Please note that this is a temporary measure, Management is aware of the issue and we are awaiting a response from the Vendor.

If you are uncomfortable using these previous versions, please call the Flight Planning office on 0860359669 to file your flight plans.

For more information please contact the File2Fly Helpdesk.

Kind regards,

Kind Regards

file2fly Helpdesk
Tel: +27 11 928 6423
Fax: +27 11 928 7565
E-mail: file2fly@atns.co.za
Web: http://www.atns.com
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Re: File2Fly

Unread post by Trevor Duane » Mon Mar 07, 2022 9:59 am

I installed firefox and was able to access the site by accepting the security warning. Not ideal but at least access is possible.

Edit: Access is one thing, functionality seems to be a whole other story its just not working in firefox. Tried calling AIMS briefing office and I get the " this number is incorrect please check and try again" called ATNS they said cant help please call AIMS......... WTF this is not good at all.
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Re: File2Fly

Unread post by BallsOfFire » Thu Mar 10, 2022 7:33 pm

I can’t believe ATNS cant sort this out…

Still does not work on my iPad or Windows, with Edge, Chrome or Firefox
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Re: File2Fly

Unread post by Trevor Duane » Thu Mar 10, 2022 8:24 pm

I have been able to file for the last few days using firefox, functionality is severely limited. I can't see any of my previous flight plans or current ones but I can create a new flight plan and submit it. Then notification via email off acceptance.

I hope they sort this issue out soon but I doubt it will change within the next 6 months.
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Re: File2Fly

Unread post by Segg » Fri Mar 11, 2022 7:10 am

Those with edge can run the page in IE compatibility mode, it's less than ideal and the website itself is slower than a cub in a headwind but may be easier than sitting in the queue when calling
f2f.JPG
f2f2.JPG
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Re: File2Fly

Unread post by Trevor Duane » Fri Mar 11, 2022 9:03 am

Segg wrote:
Fri Mar 11, 2022 7:10 am
Those with edge can run the page in IE compatibility mode, it's less than ideal and the website itself is slower than a cub in a headwind but may be easier than sitting in the queue when calling

f2f.JPG

f2f2.JPG
Sounds exactly like what I am experiencing on Firefox, but I will try the Edge option and see if there is any improvement. Thanks
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Re: File2Fly

Unread post by Trevor Duane » Fri Mar 11, 2022 9:58 am

I gave Segg's option a try now and the functionality is exactly as if using Firefox. So it works but no access to previous flight plans and you will not be able to amend on the platform. So we continue to hobble along one one leg........... :roll:
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Re: File2Fly

Unread post by paradactyl » Wed Mar 23, 2022 7:51 pm

Are we up and running again? If so, Bravo, ATNS!!! I just filed a fpl on f2f and the site seems to have full functionality with Safari ( 10 yr old iPad Nogal!!!)
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Re: File2Fly

Unread post by Segg » Wed Mar 23, 2022 9:00 pm

paradactyl wrote:
Wed Mar 23, 2022 7:51 pm
10 yr old iPad Nogal!!!
There is your reason its working, your iPad isn't updated with the latest Safari browser, hence its allowing the unsecure content through.

Same reason F2F works with Internet Explorer (long since discontinued by Microsoft)

Why ATNS seems to be incapable of fixing this crucial website flabbergasts me [-(
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Re: File2Fly

Unread post by paradactyl » Wed Mar 23, 2022 9:22 pm

Oh,ok hope it get sorted soon

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