Air New Zealand

What your instructor never taught you. Continuing your education and learning from others. Flight safety topics and accident/incident discussions.

Moderator: Moderators

CarlGrobler58
Steep Turn Right
Posts: 299
Joined: Fri Apr 01, 2011 9:27 pm
Has liked: 0
Been liked: 1 time

Air New Zealand

Unread post by CarlGrobler58 » Wed May 08, 2019 2:27 pm

I see a passenger in one of the exit row seats was removed from the aircraft for refusing to pay attention to the safety briefing. The returned to the gate and the police removed her. She apparently stuck her fingers in her ears when asked to listen to the briefing
User avatar
Ugly Duckling
Six Tousand
Six Tousand
Posts: 6031
Joined: Sat Mar 18, 2006 2:24 pm
Closest Airfield: Brakpan Benoni FABB
Location: Waterkloof
Has liked: 252 times
Been liked: 183 times

Re: Air New Zealand

Unread post by Ugly Duckling » Wed May 08, 2019 3:20 pm

Way to go =D>
Exit seats are prime spots, if you are prepared to take the responsibility for manning to door.
Paul Sabatier EAA Ch 575, SSSA, ERGC, ERFC, AeroClub
Long time Cygnet builder
The object is to fly, it does not matter what the object is!
User avatar
Jack Welles
Tree Tousand
Tree Tousand
Posts: 3432
Joined: Mon Dec 02, 2013 1:15 pm
Closest Airfield: FACT
Location: Muizenberg
Has liked: 16 times
Been liked: 129 times

Re: Air New Zealand

Unread post by Jack Welles » Wed May 08, 2019 3:26 pm

CarlGrobler58 wrote:
Wed May 08, 2019 2:27 pm
I see a passenger in one of the exit row seats was removed from the aircraft for refusing to pay attention to the safety briefing. The returned to the gate and the police removed her. She apparently stuck her fingers in her ears when asked to listen to the briefing
Take you a bet that there was more to it than just that. Something like making a noise while stewie was trying to demo or being pissed and rowdy beforehand and when told to keep quiet fingers went into the ears.

Would love to get the full story (if my guess that there's more is right).
Jack Welles (thriller_author pen name)
https://www.amazon.com/Jack-Welles/e/B073VJQTTX
Eddie Haynes-Smart
Textbook - "The Lore of Negotiation"
http://www.loreofnegotiation.com
User avatar
Burner
Fower Tousand
Fower Tousand
Posts: 4095
Joined: Mon Jan 30, 2006 2:21 pm
Closest Airfield: LIMB
Location: Milan and Algeria
Has liked: 12 times
Been liked: 98 times

Re: Air New Zealand

Unread post by Burner » Wed May 08, 2019 3:56 pm

Disobeying an instruction from a flight crew member... well done. Sounds like it was a couple, whom had some SERIOUS attitude problems.
Two "wealthy-looking" passengers were kicked off an Air New Zealand flight after reportedly refusing to pay attention to an airline safety briefing. The two, a man and a woman, were sitting in an exit-row on a plane at Wellington Airport bound for Auckland on Tuesday morning.
Air New Zealand said the woman was removed from the flight after delaying the aircraft's departure. The plane had to return to the gate after the pair refused to view a card detailing the flight's safety instructions.

A passenger who sat near the "wealthy-looking" couple on the flight said the woman was carrying a Louis Vuitton bag, and appeared very "high maintenance". "The video started playing and the flight attendant held up the card, but the woman started looking down at her book."
She soon picked up her phone, and both she and her male travel companion were looking at their phones, she said. "A flight attendant said very patiently 'Can you please watch what's happening because this is the exit row'. "The flight attendant was super kind and kept asking her, but the woman put her fingers in her ears."

People on the plane were getting agitated about the delay, she said. "They didn't seem to care. The passengers behind them were saying 'For God's sake, it takes two minutes to look at it, just look at it' ... they seemed like they were too important for it." It was shockingly arrogant behaviour, the passenger said. They didn't seem to care that they'd delayed the plane for other passengers by 25 minutes, she said.

"You'd think they'd be embarrassed or mortified, but they seemed quite chuffed about the whole thing." When they were told that police were waiting for them, the woman pulled out her phone and loudly tried to make a booking with Jetstar, she said.

Air New Zealand did really well in how they handled the situation, she said. "I just felt for the flight attendants, because they got abused."

Another passenger on board the plane told Newshub:"I have to say that if watching the safety video is so crucial and you can be escorted off the plane, maybe Air New Zealand should stop making 'Rachel Hunter ice cream ad' safety videos," the passenger said. "Just make a short video that is compulsory to watch and let people know if they don't watch the video, the police will come and take them away."

​A police spokeswoman said police were requested to meet one passenger at the airport on Tuesday morning. "The passenger will receive an infringement notice under Civil Aviation Authority rules relating to the use of a cellphone," the spokeswoman said.
Pink Panther
Engine full power confirmed
Posts: 183
Joined: Sat Dec 01, 2012 9:34 am
Closest Airfield: FAVG DTTA HLLM
Location: Durban South Africa
Has liked: 5 times
Been liked: 6 times

Re: Air New Zealand

Unread post by Pink Panther » Wed May 08, 2019 10:34 pm

Good on the Crew to go back to the gate and boot them. It is my pet peeve when Cabin crew are trying to give a safety demo and the self loading cargo ignore the demo or video briefing [-( In the end it is for passengers safety. I would love to have seen these two delightfuls reaction and actions if they were seated in the emergency exit on the recent Superjet tragedy..
These users liked the author Pink Panther for the post (total 2):
mike.allaway2Scrapyard Dog
ZS-UDO Ercoupe C "UDO"
ZU-CIS Starduster Too " Dusty"
Tiger Moth build. Zlin 226 Restoration.
And others waiting turn...
Falafel
Steep Turn Right
Posts: 299
Joined: Fri Feb 08, 2019 11:47 am
Closest Airfield: FALA_LCY
Location: United Kingdom
Has liked: 32 times
Been liked: 56 times

Re: Air New Zealand

Unread post by Falafel » Thu May 09, 2019 1:37 pm

Yeah but "wealthy looking" is a little sensationalist... :roll:

Well done Air New Zealand... =D>
User avatar
Ray W
10000 and still climbing
10000 and still climbing
Posts: 16539
Joined: Wed Jan 04, 2006 4:17 pm
Closest Airfield: OR Tambo
Location: Atlasville.
Has liked: 293 times
Been liked: 125 times

Re: Air New Zealand

Unread post by Ray W » Thu May 09, 2019 5:13 pm

I think the crew did the right thing.
These users liked the author Ray W for the post (total 2):
MouserSTEEL
Old age & treachery will triumph over youth & skill
User avatar
ACE MAN
Tree Tousand
Tree Tousand
Posts: 3891
Joined: Tue Apr 10, 2007 7:53 am
Closest Airfield: FAKT+VHHH+FAPX
Location: iKhaya mina 22N114E
Has liked: 292 times
Been liked: 60 times

Re: Air New Zealand

Unread post by ACE MAN » Tue May 14, 2019 11:42 am

Ray W wrote:
Thu May 09, 2019 5:13 pm
I think the crew did the right thing.
Without a doubt, far too many people think that paying for the seat pays for the privilege.
These users liked the author ACE MAN for the post (total 2):
HJK 414Ray W
IITYWTMWYBMAD
Nomakhanjani
¯¯VAF¯¯

Return to “Academy & Flight Safety”